1. Select a rental period at the top of the page.

2. Browse our products and add all the products you are interested in to your cart.

3. Go to checkout and complete the check-out/order request (no need for a credit card or to pay at this step).

4. We will get an email with your order request and will reply within 2 business days with an (1) official quote, (2) contract, (3) credit card authorization form and (4) payment request (50% is due initially to hold your items for your date!)

5. Once you return the signed contract agreeing to the quote, the credit card authorization form, and pay the 50% (e-transfer or credit card) your rentals are confirmed and final payment will be due 7 days prior to pick up!

Our standard rental period is up to 4 days, giving you time for pick-up, setup, takedown, and returning of items. Need extra time? Just let us know—extended rentals may be available for an additional fee.

We’re based in beautiful Tsawwassen, BC (about 45 minutes from downtown Vancouver)!

Absolutely! Delivery is available for an additional fee, which varies based on distance and order size. Contact us with your event details for a delivery quote. Minimum delivery and pick-up costs are $50 (local).

All items are cleaned, packed, and ready to use. Glassware, tableware, and linens arrive washed/pressed, so you don’t need to worry as much about prep!

We ask that you return all items free of food, wax, or floral debris. We’ll handle the deep cleaning. For linens, a quick shake-out is appreciated, but no need to wash them!

We understand that accidents happen! Any missing or damaged items will be subject to a replacement fee, as outlined in your rental agreement. Replacement fees are listed in the product description.

We’re always adding new pieces to our inventory, and not everything may be listed online yet. It's possible we have it in inventory, but made a mistake and forgot to add it to our website (we're human too!). If you’re looking for something specific, send us a message —we might have it, have something similar, or be able to source it for you!

If it doesn't appear that we have enough stock for your event or you're looking for something in particular, please reach out and we’d love to look into increasing our stock to help bring your vision to life!

Yes—we love the little details that make your event feel truly yours. We offer custom signage for weddings and events, including acrylic and fabric signs.

You can personalize even the smallest items—like renting our unplugged ceremony sign and having your names and wedding date added for that special touch.

Whether you’re looking for a welcome sign, seating chart, bar menu, or something totally unique, we’re happy to customize it to match your style and vision.

📩 Reach out to chat about design options and pricing!

Absolutely—just let us know as soon as possible. We try to accommodate changes up to 7 days before your event, depending on availability.

Please note: Payments already made (such as to hold specific items) are non-refundable, but they can be transferred toward the cost of new or adjusted items in your order.

We require a completed credit card authorization form. As part of your contract, you agree that we can charge this card with any damage fees and/or replacement fees.